Privacy Policy

1. Introduction

PiePay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. By using PiePay, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect the following categories of information:

• Personal Information: Full name, date of birth, social security number (or tax identification number), email address, phone number, and physical address.
• Financial Information: Bank account details, card information, and transaction history.
• Usage Data: Information about your interactions with the platform, including pages visited, features used, and time spent.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking: Data collected through cookies and similar technologies to enhance your experience.

3. How We Use Your Information

We use the information collected for the following purposes:

1. To Provide Services: Facilitate payments, manage user accounts, and ensure seamless platform functionality.
2. To Enhance User Experience: Personalize content, improve platform performance, and develop new features.
3. To Ensure Security: Detect and prevent fraud, unauthorized access, and other harmful activities.
4. To Comply with Legal Obligations: Meet regulatory requirements and respond to lawful requests by authorities.

4. How We Share Your Information

PiePay does not sell your personal information. However, we may share your information with:

• Service Providers: Third parties that perform services on our behalf, such as payment transfers, data hosting, and analytics.
• Legal and Regulatory Authorities: When required to comply with laws, regulations, or legal processes.
• Business Partners: For purposes of integrating services or improving user experience.
• In Case of Business Transfers: In the event of a merger, acquisition, or sale of PiePay’s assets.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once data is no longer required, we securely delete or anonymize it.

6. Security Measures

We take appropriate technical and organizational measures to safeguard your information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access and Correction: Request access to or correction of your personal data.
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
• Data Portability: Request a copy of your personal information in a machine-readable format.
• Opt-Out: Manage your communication preferences or opt-out of certain uses of your data.

To exercise these rights, contact us at support@piepay.com.

8. Cookies and Tracking Technologies

PiePay uses cookies and similar tracking technologies to enhance user experience and analyze platform performance. You can manage cookie preferences through your browser settings or opt-out of certain tracking activities.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you use.

10. Changes to This Privacy Policy

PiePay may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending an email. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Website: https://www.piepay.com
• Email: support@piepay.com
• Phone: +1-(747)-304-0382

This Privacy Policy is effective as of October 29, 2024.

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